Responsible Gaming

Gambling should always be a form of entertainment, never a way to earn money or solve financial problems. Set time and money limits before you start, and never chase losses. If gambling stops being fun, or you feel you are losing control, take a step back and seek support.

Age Verification

You must be at least 18 years old — or the local legal age for gambling in your jurisdiction, which is 21 for Philippine casinos — to access any gambling services. Underage gambling is illegal and harmful. We encourage all visitors to verify their age and identity before participating in any gambling activity.

Warning Signs of Problem Gambling

Recognising early warning signs can help you stay in control. Ask yourself if you:

• Chase losses by returning to win back money you have lost.
• Hide your gambling activity from family or friends.
• Borrow money or sell possessions to fund gambling.
• Neglect work, school, or family responsibilities because of gambling.
• Feel restless or irritable when trying to cut down or stop.
• Lie about the amount of time or money spent gambling.
• Use gambling as a way to escape stress, anxiety, or depression.
• Continue gambling despite negative consequences.

If several of these signs apply to you, consider seeking help from a professional support service.

Self-Help Tools

Most reputable online casinos, including those licensed by PAGCOR, offer practical tools to help you stay in control. Use these features proactively:

• Deposit limits — set a maximum amount you can deposit over a day, week, or month.
• Loss limits — cap the amount you can lose within a set period.
• Reality checks — receive automatic reminders about how long you have been playing.
• Time-outs — temporarily block yourself from your account for a chosen period.
• Self-exclusion — request a longer-term ban from all gambling services operated by the same provider.

These tools are available in your account settings or by contacting customer support. Read the operator’s responsible gaming policy carefully before you start playing.

Support Organizations

If you or someone you know is struggling with problem gambling, free and confidential help is available. For residents of the Philippines, the following national resources are recommended:

• PAGCOR Responsible Gaming Program — pagcor.ph/responsible-gaming
• National Center for Mental Health (NCMH) Crisis Hotline — call 1553 (toll-free within the Philippines) for mental health and crisis support.

For visitors from other regions, please contact the most relevant national organization:

• United Kingdom: GamCare — www.gamcare.org.uk | GamStop — www.gamstop.co.uk
• Australia: Gambling Help Online — www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council — www.responsiblegambling.org
• United States: National Council on Problem Gambling — www.ncpgambling.org
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) — www.bzga.de

Seek Help Now

If you believe you have a gambling problem, do not wait. Reach out to any of the organizations listed above. Speaking with a trained professional is free, confidential, and can make a real difference. Remember: asking for help is a sign of strength, not weakness.